StockX strives to complete all orders within 7-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner. Shipping times vary depending on how quickly the seller sends the item to us to be authenticated.
How can I get StockX to ship faster? We do not have the capability to add expedited shipping at this time. We will continue to do everything in our power to authenticate and fulfill your order as quickly as possible. Did this information resolve your issue?
Similarly, What happens if StockX doesn’t approve? If an order is not eligible, we will refund the buyer, send the item back to the seller, and take the necessary actions to ensure that this does not happen again.
How reliable is StockX?
Payment is only released when the goods are verified to be authentic. The service strives to be reliable, authentic, and transparent. Reliable – great service, every time. Authentic – every item on the StockX exchange is verified.
Can you get scammed on StockX?
Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers.
What happens if StockX doesn’t ship?
Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn’t authentic or doesn’t exactly match the item as it is described on StockX in any way.
How much does StockX charge for late shipping? There is a 15 % penalty if you do not send the goods within 2 days, if they are not original, or if they are not used.
Can you get fakes from StockX? StockX did not share exactly how many fakes are caught by its team of authenticators, but Einhorn shared that StockX sees “far fewer fakes than we once did, which is a direct result of our rigorous authentication process.
Does StockX return fake shoes?
StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …
Does StockX return? Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps – including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
What happens if the seller doesn’t ship in 3 days on StockX?
If something happens and your item can’t be delivered within a reasonable amount of time, we will attempt to find you another one at no additional cost. If we are unable to do so we will provide you with a full refund, which is typically processed in 3-7 business days to the original payment method used.
What does pending mean on StockX? StockX uses authorization holds to confirm your payment method. The hold may show up as « pending » on your bank statement, but will not be processed. We will put a temporary authorization hold on each new payment method you provide.
Can I get a refund on StockX?
Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps – including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
Can I refund on StockX?
Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps – including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
Does StockX give you an extra day to ship? You have two business days to ship all sold items. Sunday doesn’t count as a business day and Monday is a holiday. You are never automatically charged for shipping late. We look at every order and a human will determine the appropriate action if any.
Can I cancel a StockX order?
StockX truly makes an effort to authenticate everything and accept only products in deadstock condition. But with that guarantee comes a lot of rules on how you sell and buy via StockX. This also means that once you order an item on StockX, you can’t cancel it. This might seem unfair, especially if you made a mistake.
Is it safe to sell on StockX?
The website acts as a middleman between buyers and sellers, making otherwise potentially shady resale market transactions safe and secure. StockX authenticates all products before they’re sent to you, so you never have to worry about scammers and fake items.
How can you tell if a StockX tag is real? How to spot fake StockX tag
- Step 1: Check the font on the front of the StockX tag. …
- Step 2: Closely inspect the StockX logo on the authenticity tag. …
- Step 3: Inspect the StockX card that comes with the tag. …
- Step 4: Flip the coin and analyse the text on the rear side of the coin.
What does GS mean on StockX?
GS stands for ‘grade school. ‘ It is a gender-neutral shoe size on StockX.
Can you call StockX? If you are experiencing any problems with creating a listing or any live auctions, call us immediately 0508 STOCKX or contact us.
Can u cancel a StockX order?
StockX truly makes an effort to authenticate everything and accept only products in deadstock condition. But with that guarantee comes a lot of rules on how you sell and buy via StockX. This also means that once you order an item on StockX, you can’t cancel it. This might seem unfair, especially if you made a mistake.
How long do StockX refunds take? If we are unable to do so we will provide you with a full refund, which is typically processed in 3-7 business days to the original payment method used.
Do you get your money back if you lose a bid on StockX?
StockX on Twitter: « @RayDirtyH @Tyler_Barsaloux @ComplexSneakers @Complex if you Bid and are not selected as the winner, you will not lose any money. » / Twitter.
Can I cancel a sell on StockX? We do not allow sellers to cancel an order once it is confirmed. Please reach out to support@stockx.com if you have any additional questions.